Microsoft CRM for Mobiles gives you access on the move

Our CRM team today installed CRM Mobile accelerator onto Technology Management’s internal CRM system. Used through a browser, it’s accessible from any smart phone (not just Windows Mobile devices but for instance iPhones as well) which  makes accessing and even updating accounts, contact details and even cases really easy from anywhere.

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I’m going to find this really useful, it means that wherever I am in the world I can lookup someone’s name and phone number and then a single click will make the call.

Similarly if I get asked about a support or project case I can lookup the details and even add a update straightaway.

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This is another new option that Microsoft have added to CRM for free, while Microsoft often get flack for the cost of their licences this is an instance where they have given real added value for no extra charge.  

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