Quick, secure, automatic – the easy way to process online payments

Processing payments online can be a data protection nightmare… but not if you use Payment Gateway.

Created to quickly take online card payments through the most popular payment providers like SagePay, WorldPay and PayPal, Payment Gateway, from our Dynamics Additions range, keeps your customers safe and secure. This Addition stores NO card details in your Dynamics NAV software and prevents the need for additional data protection.

You can use this Payment Gateway as your default payment method, or let your customers choose when they go to process their orders… and you can also use this system to enforce payment before an order can be released to your warehouse.

Payment gateway is linked seamlessly with Dynamics NAV, and all payments are matched up and applied against the Posted Invoices.

Make your customers lives easier and keep things responsive!

Connected – driving advantage through a connected business with Microsoft Dynamics NAV

Connected

On Tuesday 18th October 2016 we will be hosting our annual Customer Day at the Jaguar Experience Centre, Birmingham. 

Our CONNECTED – Driving advantage through a connected business customer briefing is your opportunity to explore how your core business systems can work closer together to help your business work smarter and faster.

We know your customers and suppliers want a consistent service and they need you to be easy to interact with. That means getting things right first time. This year our Directors, James Crowter and Matthew Woodhouse will guide you through an extended session on Dynamics NAV and how it can be optimised to deliver the world class service your organisation needs.

Want to join in? Sign up at: www.tecman.co.uk/connected

Deliver intelligent customer service for improved loyalty, revenue & efficiency

Is your business, like most these days, customer driven?

Have your customers suddenly taken control and started to radicalise the way you do business?

With the explosion of new sales channels, social platforms and networks, customers now have much more information about the pricing, features and the competitive positioning of your products and even about your service levels…

The age of the customer is upon us, and now delivering exceptional customer service will be key to maintaining your competitive advantage.

Service excellence means every interaction matters – across each part of your organisation – and that means you need information available to all!

Bring together all your customer information in a single solution with Microsoft Dynamics CRM. It allows your customer service, sales, marketing and operational teams to easily collaborate and share information in one business system, eliminating endless emails and complicated spreadsheets.

See it in action at our CRM event, Delivering intelligent customer service for improved loyalty, revenue & efficiency on Tuesday 27th September 2016.

Putting accurate information in, first time

Ensuring accurate data goes in to your ERP system is something we talk about constantly; if you put rubbish in, you will get rubbish out – being able to guarantee accurate address information when you and your staff are inputting data is essential.

And we think that process should be easier, so we have a new Dynamics Addition – Address Validation. Our Addition makes it as easy as pie for you to check addresses instantly and have them populate directly in to Dynamics NAV, from over 240 countries.

Simple and straightforward, this Addition cuts time keying in information and ensures that the address information, which is especially important for deliveries, is correct.

See it in action https://www.youtube.com/watch?v=aG4cksYdUMg

NAV Learning… keep going and growing with Dynamics NAV

Classroom training that’s focused, fun and fair.

Kicking off in September 2016, we are launching our brand new training centre, NAV Learning.

It’s our mission to make sure every user gets the most out of NAV to help their organisations to grow and adapt – so make sure you get the most out of it too by staying NAV happy.

We have courses ranging from an Introduction to NAV, through to Understanding the General ledger, Stock Control and Sales Order Management and more…

Our classroom based training is not only cost effective but gives a focused environment in which you can not only learn NAV, but also hear about how other companies similar to you use NAV for even more for useful hints and tips!

Have a look through our new schedule to see what might tickle your fancy and keep you and you and your staff NAV Happy!

New research underlines the power of the pen in learning

Picture a university; rows of classmates in lecture theatres, each with their own laptop, frantically taking notes as lecturers offer up their wisdom. Gone are the days of frayed notebooks and cheap, chewed-up pens. But before the humble pen is bid goodbye, it’s important to pause and consider if it still has a role to play in today’s technology based learning environment?

Since its inception, the pen has allowed some of human kind’s most creative minds – from William Shakespeare to Leonardo da Vinci – to contribute their best, to spread their brilliance and to leave a legacy. We must not forget that the pen itself was once a technological marvel to Ancient Egyptians writing on papyrus and, even over thousands of years, it has endured. And it continues to play a role today, albeit increasingly in a digital context.

Understanding how technology and learning intersect is a fascinating area for many, including cognitive neuropsychologists Audrey van der Meer and Ruud van der Weel from the renowned Norwegian University of Science & Technology (NTNU). Experts in their field, the researchers have dedicated years to studying the differences between using a pen and using a keyboard and how it impacts learning.

Inspired by previous studies that suggested long-hand note taking using a pen deepens the mind’s ability to retain and process information, van der Meer and van der Weel carried out a two-month research project with students in a university. Their project aimed to find out whether note taking by typing versus note taking with a pen would bring about differences in brain activity, thereby affecting a student’s ability to learn.

Looking like something from a science-fiction movie, the researchers hooked students up to more than 250 sensors that monitored their brain signals, as the students completed tasks involving typing and note-taking by hand.

We do learn differently when using a pen and keyboard

The results found that when writing or drawing by hand, different parts of the brain were active and in different ways. This pioneering research provided the first electrophysiological evidence that the brain behaves differently when writing or drawing using a pen compared with typing on a keyboard.

The researchers conclude that rich sensory-motor experiences seem to facilitate learning, or put simply, it is the physical movement of the pen that makes the difference. The movement is picked up by the senses and, due to their involvement, results in different neural activity that governs all higher levels of cognitive processing and learning.

Explaining the importance of the results, van der Meer says that,

“This difference in activity is really significant, it tells us that using a pen to take notes means that the brain is able to process learning in a much more effective way.”

Traditional note-taking with 21st century technology

At a time when so many students are using laptops exclusively for their work, the research underlines the power of the pen in learning. This has implications for students looking to get the most out of their education, with van der Meer adding, “I really hope this research will help bring note taking with a pen back into classrooms.”

As the research findings outline, the pen has significant potential to enrich our learning and therefore has a place in education today, but not necessarily at the expense of our digital devices. Van der Meer suggests there are many tablet and hybrid devices currently available that allow the use of a pen or stylus, helping students to get the most out of ancient and modern technology.

“Stylus technology – like the Surface Pen – provides a means to have an electronic record of one’s notes all in one place, while also having the benefit of integrating sensorimotor information as it comes in via the senses and is subsequently processed in the various parts of the brain through hand movement,” noted van der Meer.

While we may have been forgiven for believing the pen would soon be retired in our increasingly digital world, it is in fact as important and relevant now as it has been throughout the ages. Instead of seeing the pen as part of an analogue world, it can be embraced as a component of our digital learning experiences.

  Surface-pro-4

Research carried out by Audrey van der Meer & F.R. (Ruud) van der Weel, Department of Psychology, Developmental Neuroscience Laboratory, Norwegian University of Science & Technology (NTNU), Trondheim, Norway

Define promotions on your products and even create reusable promotion codes for limited time offers in Microsoft Dynamics NAV

Promotions can mean your company hits its targets in the slower months of the year. They give you something to talk to your customers about, often mean you can sell in higher volumes and even make your customer feel loved as they are getting something for nothing… an easy way to set these up in Dynamics NAV would be really useful, right?

The Promotions Addition from Technology Management allows you to define your promotional offers, the customers to whom the offers apply, the qualifying criteria for that offer and the benefit (e.g. free item lines, discount amount). It includes the ability to create single or multiple-use promotion codes, e.g. quote “JAN2016SALE” during January to receive 10% off the order value, extending the basic functions of Microsoft Dynamics NAV far beyond its ‘out of the box’ capabilities.

So whether it’s by one get one free, buy one get one half price, campaign pricing, invoice pricing, or any other type of offer you deem fit – you can set it up in Dynamins NAV and avoid the panicked sound of your sales staff, who will thank you got no longer needing to calculate the discount at the end of their phone calls!

Sound good? Have a look at it in action http://bit.ly/29OsUj2

And… Check out Dynamics Additions Promotions and our range of Additions at https://www.tecman.co.uk/Software/Dynamics-Additions

Accurate landed costs calculations

Studying and understanding the true cost of the product you are buying or selling means keeping a very close eye on import taxes. Nobody wants to go through the trouble of importing to then find out you spent more than you can sell it for…

That’s why we have designed Dynamics Additions Landed Costs. Our new Addition is part of a collection of software add-ons which will enhance your use of Microsoft Dynamics NAV without the need for costly, bespoke development.

Dynamics Additions Landed Costs allows you to calculate expected costs and automatically accrue for them during the goods journey, correctly reflecting them in your Dynamics NAV cash flow projections.

Designed to create financial accruals so your finance team have visibility of expected costs and assign further costs to the item so the item card reflects the true cost. In essence, this can hugely simplify the process of imports…

Check out Dynamics Additions Landed Costs and our range of new Additions at tecman.co.uk/landedcosts or get in touch.

Simple, fast electronic document send and storage

In any business saving time can mean saving money and resource.

Your staff will use up a lot of time manually sending out copies of documents, from sales orders to invoices, purchase orders or the like. This can be a time consuming tasks and one which can impact productivity inside your business…

Our new Dynamics Addition, Document Delivery, is specifically designed to eliminate cumbersome paper-based and time consuming processes, enabling email of individual documents or batches of documents, instantly or scheduled for delivery at the end of the day/overnight.

User friendly and easy to customise for your own requirements. Our Document Delivery system is straightforward – defined email templates pull through the correct contact and content information to personalise each communication – all from within Dynamics NAV.

Why not make ten tasks, one task?

Check out Dynamics Additions Document Delivery and range of new Additions at www.tecman.co.uk/documentdelivery or get in touch today.

Give a Boost to your Credit Control Team…

Credit control is a demanding task, one which constantly rests on the shoulders of your Finance Team – and sometimes, a small improvement that can make their lives far easier is a godsend…

One of our newest Dynamics Additions is Credit Management, a specially designed product which will better control the overdue balances and approaching credit limits of your customers and suppliers.

This new Addition helps to remove some of the manual tasks from your Credit Control team, by automatically putting sales orders on hold if a customer has overdue balances or a particular sales order would put them over their agreed credit limit.

Great for your larger customers, Credit Management can also be used bespoke your controls. For example, certain accounts can be excluded from the credit rules you have in place, to ensure their account never gets credit held if they are over their limit…

Sound like one less headache?

Check out Dynamics Additions Credit Management and our range of new Additions at tecman.co.uk/Credit-Management OR jump on to our YouTube Channel and see the Addition in action at youtube.com/playlistCreditManagement